SafePal Extension – Wallet Recovery Guide & Support

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Заголовок: Safepal wallet extension setup guide and recovery steps
Описание: Step-by-step guide to install the Safepal Wallet browser extension and recover your existing wallet. Learn how to set up the plugin, connect your hardware wallet, and securely back up your recovery phrase.

Setup Your Safepal Wallet Extension and Recover Access Step by Step

Install the Safepal Wallet Extension directly from the official Chrome Web Store or the Safepal website to ensure you get the legitimate software. This step protects you from fraudulent copies designed to steal your recovery phrase. After adding the extension to your browser, click its icon and select “Create Wallet” to begin the most critical part of the process.

Your screen will display a 12-word mnemonic phrase in a specific order. Write each word on the provided physical backup card using a pen, and double-check the spelling. This phrase is the absolute master key to your assets; the extension itself does not store it. Never save these words digitally, such as in a screenshot, text file, or email.

Confirm your backup by accurately selecting the words in the correct sequence when prompted by the extension. This verification proves you have a proper record. Finally, set a strong, unique password for the extension. This password encrypts your wallet’s data locally on your device, adding a necessary layer of security for daily access.

If you need to restore your wallet on a new device, open the Safepal extension and choose “Import Wallet.” Select “Mnemonic Phrase” and carefully type your 12 words with a single space between each. Ensure you are in a private environment free from camera surveillance or overlooking. The extension will rebuild your portfolio, re-establishing access to all your connected assets and transaction history on the new machine.

Installing the Safepal Extension and Creating a New Wallet

Open the Chrome Web Store or the official Safari add-ons gallery from your browser.

Search for “Safepal Wallet” and select the extension published by “Safepal Official”. Click the “Add to Chrome” or “Add to Safari” button to install it.

Once installed, locate the Safepal icon in your browser’s toolbar and click it to launch the setup. You will see two clear options: “Create Wallet” and “Import Wallet”.

Choose “Create Wallet”. The next screen will present a critical security agreement. Read it carefully, as it explains your responsibility for safeguarding the recovery phrase.

After agreeing, your screen will display a unique 12-word mnemonic phrase. This phrase is your wallet’s master key. Write each word down in the exact order on the provided offline backup card or another durable material.

Never store this phrase digitally–avoid screenshots, text files, or cloud notes. Complete the next step, which asks you to verify the phrase by selecting the words in the correct sequence. This confirms you have a proper backup.

Finally, set a strong password specifically for the extension’s local access. This password encrypts your wallet data on this browser and is required each time you connect to a decentralized application.

Your new wallet is now active. The extension interface will show your public address, which you can share to receive assets. Before transferring significant funds, consider sending a small test transaction to ensure everything works correctly.

Connecting Your Existing Hardware Device to the Extension

Ensure your SafePal S1 hardware wallet is fully charged and powered on before you start. Open the SafePal browser extension on your computer and click the ‘Connect Wallet’ button.

Select ‘Hardware Wallet’ from the list of connection options. The extension will present a QR code on your screen; do not scan it with your phone’s camera.

On your SafePal S1 device, navigate to the ‘Settings’ menu and choose ‘WalletConnect’. Use the device’s camera to scan the QR code displayed by the extension. This creates a secure, direct link between your hardware wallet and the browser interface.

Your S1 device will show a list of derived addresses. Review and confirm this action on the device’s screen using its physical buttons. This step authorizes the connection without exposing your private keys to the internet.

After confirmation, the extension interface will populate with your wallet addresses and balance. You can now safely initiate transactions, which will always require physical approval on the S1 device for signing.

If the connection fails, check your USB cable if using wired mode, or ensure no other applications are actively using the device’s camera. Restarting both the extension and the hardware device typically resolves temporary communication issues.

Restoring an Account Using Your Secret Recovery Phrase

Open your SafePal extension and click the “Create Wallet” button. On the next screen, select “I Already Have a Wallet” and then choose “Recover with Secret Recovery Phrase”.

Type your 12 or 24-word phrase into the field. Enter each word in its exact order, separating them with a single space. Double-check for spelling errors before proceeding.

Create a new, strong wallet password. This password encrypts your wallet data on this device. Confirm the password and click “Confirm” to begin the recovery process.

Wait a moment for the extension to synchronize your account data from the blockchain. Once complete, you will see your restored wallet dashboard with all your assets and transaction history.

Verify your restoration was successful. Check that the public address displayed matches the one from your old wallet. Sending a small test transaction confirms everything is working correctly.

Store your Secret Recovery Phrase securely again after this process. Never save it digitally as a file or screenshot; a physical backup on metal or paper is safest.

FAQ:

I installed the Safepal extension but my browser says it’s “not verified”. Is this normal and what should I do?

Yes, this is a common occurrence, especially for newer extensions or after an update. Browser stores like the Chrome Web Store have a review process, and sometimes the verification badge lags behind the actual extension release. To be safe, always ensure you download the extension only from the official Safepal website (safepal.com) or the official Chrome Web Store page linked from their site. If you got it from the official source, you can proceed. The warning should typically resolve itself after a few days as the browser updates its verification status.

Can I use the same recovery phrase for my Safepal hardware wallet and the new browser extension?

You can, but it’s not recommended for security. Using the same 12 or 24-word recovery phrase will create two separate wallets that access the same funds. This means your extension wallet becomes a “software wallet” copy of your hardware wallet. If your computer is compromised, your funds could be stolen through the extension, negating the main security benefit of the hardware device. A safer approach is to create a brand-new, separate wallet within the extension for smaller, daily-use funds, while keeping your large holdings secured solely by the hardware wallet.

What’s the exact difference between “Import Wallet” and “Create Wallet” during the safepal private key extension setup?

Choose “Create Wallet” if you are setting up a completely new wallet for the first time. This will generate a fresh recovery phrase, public addresses, and private keys. You must write down the new phrase. Use “Import Wallet” if you already have a wallet—either from a Safepal hardware device, a mobile app, or even a different software wallet—and you want to access it from this browser extension. You’ll need your existing recovery phrase or private key to import it. Importing does not create a new wallet; it just provides a new way to interact with an existing one.

I lost the device where I had my Safepal extension. How do I get my wallet back on a new computer?

Since the extension is a non-custodial wallet, your funds are not stored on the device but on the blockchain. To recover, install the Safepal extension on your new computer. On the setup screen, select “Import Wallet.” Enter your original 12 or 24-word recovery phrase in the exact order, with the correct spelling. This process will restore all your accounts, transaction history, and asset balances. Your funds are safe as long as you alone possess the recovery phrase. Never enter this phrase into anything other than the official Safepal interface.

After setting up the extension, I don’t see all my tokens. Are they gone?

Your tokens are not gone. The extension may not automatically display every token in your wallet, especially newer or less common ones. To see them, you need to manually “add” the token to your wallet view. Go to the assets section within the extension and look for a button like “Add Token” or “Manage Tokens.” You will need the token’s contract address for the specific blockchain it’s on (like BSC or Ethereum). You can find this address on blockchain explorers or the project’s official website. Once added, your token balance will appear.

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